When I began writing about the wireless security lessons learned from the WPA2 vulnerability, I decided to start looking into my own level of exposure. My home network runs WPA2 on a combination cable modem/wireless router leased by my internet service provider (ISP), so I assumed the cable company might have sent me an alert. A search of previous emails turned up nothing.
I visited the ISP’s website for instructions, but there were no alerts on the home page and no messages. I asked the automated assistant about the status of a patch and it responded with the chatbot equivalent of a blank stare. There were a couple of questions posted in the community forums, but no one from the ISP had responded.