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Office Depot fined millions for tricking customers into believing their PCs were infected with malware

March 28, 2019

What does the average person do when their computer starts behaving oddly? If their PC is getting slower, or they’re being pestered with an excessive number of pop-ups?

The average user – and you, dear reader, are not a typical user because you demonstrate your wisdom by reading the Hot for Security blog – probably takes their troublesome computer to a big-name retailer like Office Depot, to take advantage of a free “PC Health Check.”

Unfortunately, the bad news is that since at least 2012 consumers have been making complaints that Office Depot, and its partner Support.com, have been using the PC Health Check tune-up service as a way to trick people into buying unnecessary computer repair and technical services.

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