OpenAI said on Friday that it had taken the chatbot offline earlier in the week while it worked with the maintainers of the Redis data platform to patch a flaw that resulted in the exposure of user information.
The issue was related to ChatGPT’s use of Redis-py, an open source Redis client library, and it was introduced by a change made by OpenAI on March 20.
The chatbot’s developers use Redis to cache user information in their server, to avoid having to check the database for every request. The Redis-py library serves as a Python interface.
