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Regulators Urge Video Conferencing Companies to Improve Security, Privacy

July 23, 2020

The regulatory community, which is responsible for ensuring the privacy of individuals worldwide, is concerned that the increased use of video conferencing solutions as a result of the COVID-19 pandemic has heightened the risks associated with the handling of personal information by VTC companies, and has created additional risks as well.

“Reports in the media, and directly to us as privacy enforcement authorities, indicate the realization of these risks in some cases. This has given us cause for concern as to whether the safeguards and measures put in place by VTC companies are keeping pace with the rapidly increasing risk profile of the personal information they process,” the letter reads.

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