In an announcement that highlights its dedication to technological advancement and user experience, the university’s Digital Technology Solutions (DTS) Network Services Team has scheduled a significant IT network upgrade for March 11. This carefully planned intervention is set to enhance the overall functionality of the university’s wireless internet and VPN services. By choosing a low-usage period for the upgrade, specifically from 10 to 11 p.m., the team aims to minimize disruption to the university community.
The upgrade targets crucial improvements for user login experiences and will primarily affect the connectivity of new devices to the university’s wireless networks. These include UC_Secure Wireless, UC_Guest Wireless, and Eduroam, as well as the Cisco AnyConnect Virtual Private Network. Despite the potential impact, the university is well-prepared to offer support and ensure a seamless transition during and after the maintenance work.
Minimizing Disruptions
During the maintenance window, while devices already connected are expected to maintain access, the ability to connect new devices will be briefly interrupted. The university has demonstrated foresight by proactively scheduling this work during a time when the fewest users are affected. Even so, they are committed to offering immediate support for any connectivity issues that may arise as a direct result of the upgrade.
To facilitate this, the IT Service Desk will be available to assist users via phone and support tickets. By delivering this upgrade during off-peak hours and providing an efficient support system, the university maintains its promise to cause the least possible inconvenience while nurturing an environment conducive to academic and professional achievements.
Supporting Future Progress
The IT network upgrade on March 11 is but one part of a larger strategic initiative aimed at continuously enhancing the university’s digital infrastructure. This effort addresses the growing need within the university community for reliable and secure online resources. A sophisticated and efficient network system is pivotal for the institution to keep pace with burgeoning technological advancements and expectations.
The planned brief service disruption is considered a necessary step toward a vastly improved digital framework. It aligns with the institution’s overarching goal of bolstering the digital experience for all members of the university ecosystem—students, faculty, and staff. It underscores the university’s unwavering commitment to not just maintain, but elevate the standards of its technological landscape, ensuring readiness for future innovations.
