Tyler’s website is currently unavailable and in emails sent out to customers the company said its internal phone and IT systems were accessed without authorization by an “unknown third party.”
“Early this morning, we became aware that an unauthorized intruder had disrupted access to some of our internal systems. Upon discovery and out of an abundance of caution, we shut down points of access to external systems and immediately began investigating and remediating the problem,” reads the email, signed by the company’s CIO, Matt Bieri. “We have since engaged outside IT security and forensics experts to conduct a detailed review and help us securely restore affected equipment. We are implementing enhanced monitoring systems, and we have notified law enforcement.”
