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JumpCloud Blames ‘Sophisticated Nation-State’ Actor for Security Breach

July 18, 2023

A little over a week after JumpCloud reset API keys of customers impacted by a security incident, the company said the intrusion was the work of a sophisticated nation-state actor.

The adversary “gained unauthorized access to our systems to target a small and specific set of our customers,” Bob Phan, chief information security officer (CISO) at JumpCloud, said in a post-mortem report. “The attack vector used by the threat actor has been mitigated.”

The U.S. enterprise software firm said it identified anomalous activity on June 27, 2023, on an internal orchestration system, which it traced back to a spear-phishing campaign mounted by the attacker on June 22.

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