One of America’s biggest private freight shippers, Estes Express Lines, has told more than 20,000 customers that criminals stole their personal information.
“As you may be aware, on October 1, 2023, Estes discovered that an unauthorized threat actor had gained access to a portion of the company’s IT network and deployed ransomware,” it said in a letter mailed to 21,184 people [PDF]. “In accordance with the standard recommendation of the FBI and financial regulators, Estes did not pay the ransom.”
The family-owned billion-dollar biz indeed disclosed the “cyberattack” in early October, and at the time said the intrusion affected its IT infrastructure. By October 24, chief operating officer Webb Estes posted a video on X announcing that the company had “completely restored our systems capabilities.”
