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Rackspace racks up $12M bill in ransomware raid recovery

November 16, 2023


Rackspace’s costs from last year’s ransomware infection continue to mount: the cloud hosting biz told America’s financial watchdog, the SEC, its total expenses to date regarding that cyberattack have reached $12 million – so far.

The extortionware raid on the IT provider, initially described as a “security incident,” hit Rackspace’s hosted Microsoft Exchange on December 2, 2022, shutting down email services to thousands of customers, most of whom were small and mid-sized businesses.

Four days later, the corporation determined that a ransomware infection was responsible for the email meltdown, which lasted into January. Rackspace ultimately blamed the Play crew for the intrusion, and said the miscreants broke in after exploiting CVE-2022-41080, a critical Exchange privilege escalation bug, before Microsoft could issue a fix.

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