Verizon has apologized after a contractor failed to secure a large batch of customer information, leading to data relating to 6 million customers’ accounts being exposed. But it’s unclear if Verizon – the largest wireless carrier in the United States – plans to notify affected customers.
Exposed data included names, addresses, phone numbers, account information and, in some cases, PIN codes that customers use to verify themselves to phone-based customer-service teams. The exposed data was stored in logs and information associated with customer-service calls.