We has detected significant activity related to spam e-mail messages that claim to be from Better Business Bureau.
As many typical spam, the text in the e-mail message attempts to convince the recipient to open click the link provided or the attachment.
Following is the example of the used Subject:
- BBB SBQ Form #481911927(Ref#82-481911927-0-4)
- RE: Case# 41561293: Fredrick Wells
And here is some of the text from the email:
Thank you for supporting your Better Business Bureau (BBB).
As a service to BBB Accredited Businesses, we try to ensure that the information we provide to potential customers is as accurate as possible. In order for us to provide the correct information to the public, we ask that you review the information that we have on file for your company.
We encourage you to use our ONLINE FORM to provide us with this updated information. The URL below will take you directly to this form on our website:
http://app.alaskaoregonwesternwashington.bbb.org/sbq
(UserID: 481916532 Password: Kcxne3nCF3n3n)You may also complete the form on the reverse side of this letter and mail to PO Box 1000; DuPont, WA; 98327; or fax to (206)436-5496.
Please look carefully at your telephone and fax numbers on this sheet, and let us know any and all numbers used for your business (including 800, 900, rollover, and remote call forwarding). Our automated system is driven by telephone/fax numbers, so having accurate information is critical for consumers to find information about your business easily.
Thank you again for your support, and we look forward to receiving this updated information.
Sincerely,
Accreditation Services
And here’s another variant:
July 31, 2012
RE: Case# 4156142: Fredrick Wells
Dear Company:
As you are aware, the Better Business Bureau contacted you regarding the above-named complainant, seeking a response to this complaint. Your position is available online.
The following URL (website address) below will take you directly to this complaint and you will be able to view the response directly on our website:
http://stlouis.app.bbb.org/complaint/view/4156832/b/594625240f
The complainant has been notified of your response.
The BBB believes that your response adequately addresses the disputed issues and/or has exhibited a good faith effort to resolve the complaint. The complaint will close as “Administratively Judged Resolved” and our records will be updated.
If you fail to honor your agreement or if the consumer has information that disputes the accuracy of your firm’s response, we will notify your office with substantiation to support the consumer’s position and the case will be re-opened. Cases will not be re-opened without documentation or good cause.
The BBB appreciates this opportunity to serve you. Dispute Resolution Department
AJR-8100
If you receive this spam email, please don’t click the link or open the attachment!
