Novant Health shared that, in an effort to be as transparent as possible, it is mailing letters to some of its patients following possible disclosure of protected health information (PHI) resulting from an incorrect configuration of a pixel, an online tracking tool.
In May 2020, as our nation confronted the beginning of the COVID-19 pandemic, Novant Health launched a promotional campaign to connect more patients to the Novant Health MyChart patient portal, with the goal of improving access to care through virtual visits and to provide increased accessibility to counter the limitations of in-person care.
