Semafone released a survey which aimed to identify the underlying consumer sentiment on payment experiences with their healthcare providers.
Over the last 20+ months, the healthcare system has endured significant challenges and turbulence as a result of the COVID-19 pandemic. Providers of all sizes have been pushed to their limits from every direction, including fast-tracking significant digital transformation initiatives to securely adapt workflows and deliver patient care safely.
In fact, 81% of healthcare executives say the pace of digital transformation in their organization is accelerating, and 93% report they are innovating with a sense of urgency to compress decade-long transformation initiatives into two- to three-year plans, according to Accenture.
