Organizations today must give attention to their cybersecurity posture, including policies, procedures, and technical solutions for cybersecurity challenges.
This often results in a greater burden on the IT service desk staff as end-users encounter issues related to security software, policies, and password restrictions.
One of the most common areas where security may cause challenges for end-users is password policies and password changes. What are these issues? How can organizations reduce end-user password change frustration? First, let’s consider the standard password policy, its role, and general settings affecting end-users.
