Public-service executives in Europe are optimistic and enthusiastic about the impact of artificial intelligence (AI) on government operations and services but face challenges implementing the technology, according to a study issued by Accenture.
The study — based on a survey of 300 government leaders and senior IT decision-makers in Finland, France Germany, Norway and the U.K.— found that the vast majority (90%) of respondents believe that AI will have a high impact on their organizations over the coming years. In addition, nearly the same number (86%) said that their organization plans to increase its spending on AI next year.
