Covid-19 sent shockwaves across industries, touching every person on the planet. Overnight, organisations that people depend on for employment, healthcare, education, infrastructure and services had to rapidly transform just to function.
Some maintained continuity by moving entirely online in a matter of weeks, creating demand for virtual processes and remote collaboration on a scale we’ve never seen. Microsoft’s Satya Nadella said the company had seen two years’ worth of digital transformation in two months.