Lost revenue (49%) and reputational damage (52%) are among the biggest concerns as businesses transform into software businesses and move to the cloud, according to Dynatrace.
As CIOs struggle to prevent these concerns from becoming reality, IT teams now spend 33% of their time dealing with digital performance problems, costing businesses an average of $3.3 million annually, compared to $2.5 million in 2018; an increase of 34%. To combat this, 88% of CIOs say AI will be critical to IT’s ability to master increasing complexity.
