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5 best practices for negotiating SaaS contracts for risk and security

November 4, 2020

Adoption of SaaS offerings accelerated this year because of the large-scale shift to remote work prompted by the COVID-19 pandemic. The trend has heightened enterprise exposure to cyber threats and brought into sharper focus the security and risk factors that organizations need to consider when negotiating software-as-a-service (SaaS) contracts.

Gartner expects the overall public cloud services market will grow 6.3% this year to $257.9 billion from $242.7 billion last year. The SaaS segment itself is expected to top $104.6 billion, up from around $102 billion last year at least partly because of increased need for new collaboration tools during the pandemic.

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