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Apple Updates Privacy Policies After Siri Audio Recording Backlash

August 29, 2019

Apple is taking steps to improve the privacy of audio collected by its Siri voice assistant, on the heels of backlash around a program that let contractors listen into Siri conversations.

On Wednesday, the phone giant apologized for violating users’ privacy through the program, which was implemented in order to improve audio accuracy, a process that Apple calls “grading.” Moving forward, Apple said that customers will now have the choice of opting out of the “grading” process, and that it will move the program in-house (versus before, when it was hiring third-party contractors to listen into the audio).

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