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Twitter confirms it was hit by targeted spearphishing attack

July 31, 2020

Twitter’s investigation into a serious cyber attack that took place earlier in July 2020 has found that cyber criminals gained access to its systems through a well-planned and carefully targeted social engineering spearphishing attack on Twitter’s own employees.

The attack took place over the phone, using a technique known as vishing, and succeeded in gaining specific employee credentials that let the attackers gain access to Twitter’s internal support tools. From there, they targeted higher-level employees who had access to critical account support tools.

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